WHICH REPAIR DID YOU NEED?

With over 700 different repair items from over 40 OEMS we are well positioned to help with your repair. If you do not see your repair on any list please ask us at sales@odysseyrf.com It may be something we have in engineering development or would consider developing for you. Just let us know how we can help!

OEMS WE REPAIR
PRIORITY REPAIR INFORMATION

Our normal turnaround time is 3-4 business weeks, but can be longer due to "hard- to-get" non standard parts lead time. Priority repairs are available for emergency or a need for shorter delivery window. Please check with our customer service department for information.

REPAIR LIST
CUSTOMER PORTAL INFORMATION

What is the Odyssey Customer Portal? It is a tool we make available to our customers; developed to give you more insight into the repairs you have with us, on your time schedule. It will enable you to see open orders and where they are within our system, get tracking information for units on the way back to you, see invoices and even pay them within the portal using a credit card.

Another section of the portal called Customer Case is a place for you to make a comment to us or ask for help on a problem. 

We hope you find this tool easy to use and valuable to get information you need in a timely way. If there are any questions at all we are still always available at (512) 989-7007 (customer service).  

NEW AUTHORIZED REPAIRS
EZ WARRANTY PROCESS

We pride ourselves on our EZ warranty process. You have to do nothing! Every repair that we receive is scanned for eligibility of warranty. If it has been here within the warranty period it will be automatically looped into the warranty determination process. No RMAs, no paperwork for you. EZ!

 

EXPERIENCED

Over 50,000 successful repairs.

700+ items from 40+ OEMs

REPAIRS AND MORE

- Generators

- Power Supplies 

- Matching Networks

- Driver Stage Power Supplies

- Assembly and Sub Assembly

- Critical Component Distribution

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@2023 Odyssey Technical Solutions